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Who we are.

Serena Essel Media Hub S.L. Audiovisual Production and Postproduction Studio…
When you provide us with personal information through the website https://www.serena.tv (hereinafter, the “Website”), we respect your privacy and your rights under the regulations on the protection of personal data. Therefore, it is important that you understand what information we collect about you during your visit and what we do with that information. Your visit to the Website is subject to this Privacy Policy. We will never disclose your personal information to third parties except as set forth in this Privacy and Data Processing Policy or in the notices set forth in each instance in which your personal information is collected. The site manager may only disclose any information, including personal data, that it deems necessary to comply with legal obligations.

1. Collection and Use of Information

By providing us with your personal data on the Web Site, you agree to the processing and disclosure of your personal data in the manner contemplated in this Policy on Personal Data Processing. If you prefer that the site manager does not collect personal information about you, please do not provide it to us.

The site manager may use the personal information you provide in a dissociated form (without personal identification) for internal purposes, such as compiling statistics. Thus, the site manager may collect, store or accumulate certain non-personal information regarding your use of the Web Site, such as information indicating which of our pages are most popular.

The contact mailbox of the website is purely informative, without, in any case, can be derived from the answer any binding legal effect.

2. Cookies and Log Files

The site manager may place a “cookie” on your computer’s hard drive in order to recognize you as a returning user and to personalize your use of the Website. The cookie will be stored on your computer’s hard drive until you delete it. You can have your browser warn you of the presence of cookies or automatically reject them. If you reject cookies you may still be able to use the Web Site, but this may limit the use of some of the features or prevent the Web Site from working properly.

3. Third parties

The Site Manager may engage third parties to perform functions on its behalf in connection with the purposes for which your personal information may be collected, such as analyzing the information provided, hosting websites, or providing integrated logistics services. Such third parties may have access to personal information necessary to perform their functions, but may not use such information for any other purpose, and we will regulate our relationships with such third parties in the manner required by applicable personal data protection laws.

4. Links

The Website may contain links to or from other websites. You should be aware that the site manager is not responsible for the personal data processing practices of other websites. This Privacy Policy applies only to the information we collect on the Website. We encourage you to read the personal data processing policies of other websites that you link to or from our Website or otherwise visit.

5. Security

The site manager has implemented various measures to protect the security of your personal information, both “on line” and “off line”.

6. Protection of personal data

For the purposes of the provisions of the European Regulation 2016/ 679 on the Protection of Personal Data (RGPD), ESSEL MEDIA HUB S.L. (B87945382) guarantees the confidentiality of the personal data at its disposal. We inform you that the data provided are part of a database managed by ESSEL MEDIA HUB S.L. (B87945382) for the management of contracted services and the eventual communication of promotional campaigns. The data will be kept during the contractual relationship and will not be transferred to other entities without your express permission. If you wish to exercise your rights of access, rectification, cancellation, opposition and portability of personal data, you can do so through the address info@serena.tv under the terms established in the RGPD. You can obtain further information about your rights regarding the confidentiality of personal data through the Spanish Data Protection Agency.